Terms & Conditions | Fancy Feathers India

FANCY FEATHERS – TERMS, PRIVACY, SHIPPING & REFUND POLICY

Business Name: Fancy Feathers
Contact Number: +91 9014284059
Email: [email protected]

ABOUT US

Fancy Feathers India is built on one simple belief — pet birds deserve informed, compassionate, and responsible care.

Our mission is to create awareness among bird owners about the unique needs of macaws, cockatoos, African greys, Amazon parrots, and other exotic species. These highly intelligent beings require the right nutrition, mental stimulation, and specialized care — and we are committed to helping families provide exactly that.

With years of hands-on experience, we have also authored the Pet Birds Care Handbook — a practical, easy-to-follow guide designed to help both new and experienced bird parents. The book covers everything from choosing the right bird to daily care, diet, behavior, and health — helping owners avoid common mistakes and raise happy, healthy birds.

At Fancy Feathers India, our focus goes beyond ownership — it is about lifelong care, awareness, and the true welfare of every bird.

TERMS & CONDITIONS

By accessing this website or making a purchase of Book from Fancy Feathers, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, please do not use our services.

Eligibility

You confirm that you are legally capable of entering into a binding contract under Indian law.

Products & Services

Fancy Feathers offers pet bird-related products, including books and accessories. All product descriptions are subject to change without notice.

Pricing & Payments

All prices are listed in INR.
Payments must be made via valid payment methods (UPI, debit/credit cards, net banking).
Orders are confirmed only after successful payment.

Order Processing

Orders are processed only after payment confirmation.
Confirmation will be shared via email or WhatsApp.

SHIPPING POLICY

Orders are processed within 2–3 business days.
Delivery typically takes 5–10 business days, depending on location.
Shipping charges (if any) will be shown at checkout.
Fancy Feathers is not responsible for courier delays or unforeseen logistics issues.
Incorrect address provided by the customer may result in failed delivery, and we are not liable for such cases.

REFUND & CANCELLATION POLICY

Refund Eligibility

Refunds are applicable only if:

You receive a damaged product
You receive an incorrect product

Refund Request

Must be raised within 48 hours of delivery
Must include photo/video proof

Refund Processing

Approved refunds will be processed within 5–7 business days
Refund will be credited to the original payment method

Non-Refundable Cases

Change of mind
Incorrect address provided by customer
Minor variations in product

Cancellation

Orders cannot be cancelled once dispatched.

Fancy Feathers respects your privacy and is committed to protecting your personal data.

Information We Collect

We may collect the following details:

Name
Phone number
Email address
Shipping address
Payment details (processed securely via third-party payment gateways)

How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate updates and confirmations
Provide customer support

Data Sharing

We do not sell your personal data.
We may share your information only with:

Payment providers (for secure transactions)
Courier/logistics partners (for delivery)

Data Security

We take reasonable steps to protect your data; however, no system is 100% secure.

We may use cookies to enhance user experience.

Your Rights

You may request access, correction, or deletion of your personal data by contacting us.

LIMITATION OF LIABILITY

Fancy Feathers shall not be liable for:

Payment failures due to banking/network issues
Delivery delays caused by third-party logistics
Any indirect or consequential losses

GOVERNING LAW

These terms are governed by the laws of India.
Any disputes shall fall under the jurisdiction of courts in Hyderabad, India.

For any questions, support, or complaints:
📞 +91 9014284059
📧 [email protected]

By making a purchase, you acknowledge that you have read, understood, and agreed to all the above policies.